WHAT TO EXPECT FROM OUR SECRET SINGING SERVICE
Below you will find answers to some of the most frequently asked questions about the service offered by The Undercover Waiters.
If we haven't covered the information you would like to know, please feel free to drop us a line and ask away.
Customer service is paramount to our business and we are always happy to have a chat over the phone or even to arrange a local meet up for a coffee with you to go through everything.
After all, you are considering booking us for one of the most important days of your life and we will do all we can to ensure it is exactly as you planned.
We blend in seamlessly with the staff at the venue and help serve the starters and the main course, you may even find us on the doors welcoming you and your guests in to the room where the wedding breakfast is served.
The singing set and reveal takes place after the main course. This is to ensure we get maximum surprise effect and all of your guests are in the room.
Of course you can!
However, we would also strongly advise that you take on our professional opinion and allow us to do what we do best.
Our song choices all have a reason and a purpose behind them and the set list has been crafted to get all guests singing, dancing, napkin waving and doing the conga if space permits!
We get through a range of numbers to ensure there is something for the whole wedding party to enjoy.
Everyone loves rolling down the river to Proud Mary and singing along to My girl or Daydream Believer (trust us!)
We have a few tricks up our sleeve when we do our reveal and pride ourselves on being a little more original than ‘dropping a tray’ or ‘falling over..
We also are happy to work with our couples on the surprise element as sometimes our couples give us some fabulous ideas which we do use.
The scenario can be picked from one in our catalogue or we can work to together to do a brand new one bespoke to you.
To secure your date we do ask for a non-refundable booking fee which is 20% plus VAT of whichever package you choose.
The final balance is due 60 days prior to your wedding, and we are also happy to spread the cost of our services on a pay monthly scheme at no extra cost.
Once your booking is confirmed, you can sit back and relax knowing that you have booked some fantastic entertainment which will leave you and your guests with memories to last a lifetime.