WHAT TO EXPECT FROM OUR SECRET SINGING SERVICE
Below you will find answers to some of the most frequently asked questions about the service offered by The Undercover Waiters.
If we haven't covered the information you would like to know, please feel free to drop us a line and ask away.
Customer service is paramount to our business and we are always happy to have a chat over the phone or even to arrange a local meet up for a coffee with you to go through everything.
After all, you are considering booking us for one of the most important days of your life and we will do all we can to ensure it is exactly as you planned.
This has got to be one of the most popular questions asked.
What we advise is that you take on our professional opinion and allow us to do what we do best.
Our song choices all have a reason and a purpose behind them and the set list has been crafted to ensure we have all the guests singing, dancing, napkin waving and of course doing the conga (space permitting).
A vast range of songs are sung and again this is to ensure the whole wedding party has a song they can either sing or dance along too.
Everyone loves rolling down the river to Proud Mary and singing along to My girl or Daydream Believer (trust us)!
Our team of skilled performers have a few tricks up our sleeve when we do our reveal.
We are also happy to work with our couples on the surprise element as sometimes you give us some fabulous ideas which we do use.
The deposit is 20% + VAT of whichever package you choose.
The final balance is due 60 days prior to your wedding, we are also happy to spread the cost of our services on a pay monthly scheme at no extra cost.
We blend in seamlessly with the staff at the venue and help serve the starters and the main course, you may even find us on the doors welcoming you and your guests in to the room where the wedding breakfast is served.
The singing set and reveal takes place after the main course. This is to ensure we get maximum surprise effect and all of your guests are in the room.
We will be in touch with your final balance invoice approximately 90 days prior to your wedding.
The week before your big day we will contact your venue and arrange everything with them including, our arrival and set up time, our specific uniform requirements and sending over a relevant insurance certificates.
We cover the whole of the UK as well as Europe and beyond… getting married abroad, no problem!
We can always do with topping up our tans!
Yes you can, but this will be all be dependant on availability. We usually book 18 months to two years in advance and the team is ever growing.
Whichever performers you have on the day will do a fantastic job and leave you and your guests with memories to last a lifetime!
As much or as little as you like!
We pride ourselves on our customer service to make your event as special as possible, so if you have any last minute worries or just want to talk through logistics we are just a call or email away
Our prices are very competitive. Drop us a message and we would be happy to send you a no obligation quote.
We recommend a minimum of two waiters as the show always works best this way and is our most popular choice.
We do have other options which can be found on your no obligation quote.